FAQs

Privacy & Security

• Will you share my health test results with my healthcare provider?
• Is my sample discarded after the testing is complete?
• Do I have to have a prescription to order a test?
• How confidential is my test?

Accounts

• How do I access my online account?
• How do I reset my password?

Contact Us

• How do I contact Genetrack?
• What are your hours of operation?
• When will my results be ready?
• Is Genetrack open on weekends or holidays?

Policies and Terms

• Terms and Conditions
• Privacy Policy